Create Wedding Vows That Touch Hearts Forever

1. Service Agreement

By using Wedding Vows Villa services, you agree to these terms. We provide custom wedding vow writing services based on information you provide during consultation.

2. Service Delivery

Standard delivery is 5-7 business days from consultation completion. Rush options available for additional fees. Delivery times are estimates and may vary based on complexity and revision requests.

3. Revisions and Satisfaction

Essential packages include 2 rounds of revisions. Premium and Luxury packages include unlimited revisions. We guarantee satisfaction or provide full refund within 30 days.

4. Payment Terms

Payment is due upon order placement. We accept major credit cards and PayPal. Refunds processed within 5-7 business days when applicable.

5. Intellectual Property

Upon payment, you own full rights to your custom vows. We retain no rights to reuse or redistribute your content. All work is original and plagiarism-free.

6. Confidentiality

All personal information and vow content remains strictly confidential. We never share, sell, or reuse customer information or content.

7. Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for any indirect or consequential damages.

8. Contact Information

For questions about these terms, contact us at [email protected]

Information We Collect

We collect personal information you provide including name, email, phone number, wedding details, and relationship information necessary to create your custom vows.

How We Use Your Information

Your information is used solely to provide our vow writing services, communicate with you about your order, and improve our services. We never sell or share your personal data with third parties.

Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted and stored securely with limited access.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

Your Rights (GDPR)

You have the right to access, correct, delete, or port your personal data. You may also object to processing or request restriction of processing.

Cookies

We use essential cookies for website functionality and analytics cookies to improve user experience. See our Cookie Policy for details.

Contact Us

For privacy questions or to exercise your rights, contact [email protected]

Last updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

Required for website functionality, including form submission, security, and basic navigation. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website, allowing us to improve user experience and content.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These are governed by their respective privacy policies.

Updates

This policy may be updated periodically. Check this page for the latest information.

Last updated: January 2024

100% Satisfaction Guarantee

We stand behind our work with a complete satisfaction guarantee. If you're not happy with your vows, we'll make it right.

Refund Eligibility

Full refunds available within 30 days of delivery if you're not satisfied with the final product after utilizing all included revisions.

Refund Process

To request a refund, contact our support team at [email protected] with your order details and reason for dissatisfaction.

Processing Time

Approved refunds are processed within 5-7 business days to your original payment method.

Partial Refunds

Rush delivery fees are non-refundable if delivery was completed within the promised timeframe.

Revision Policy

Before requesting a refund, we encourage utilizing all included revisions to ensure your vows meet expectations.

Contact Information

Questions about refunds? Contact [email protected] or call 1-800-VOWS-123